Practical information
Check-in and check-out
- Check-in
- 13:00 to 18:00
- Check-out
- until 12:00
Arriving at the riad
Getting here
Airport transfer
Parking
House rules
Cancellation and prepayment
Children
Pets
Parties and events
Damage deposit
Payment
Cancellation
- Free cancellation up to 7 days before arrival.
- Between 7 days and 1 day before arrival: 50% of the first night.
- Less than 24 hours before arrival: 100% of the stay.
Frequently asked questions
What are the check-in and check-out times?
Check-in is from 1 pm to 6 pm and check-out from 8 am to 12 noon. Please let us know your arrival time in advance.
Do you offer transfers from Marrakech airport?
Yes, we can arrange transfers to and from Marrakech Menara Airport, about 34 km away. Contact us for prices and bookings.
Can we come by car and park on site?
Yes, free private parking is available on site.
Can we have lunch or dinner at the riad?
Yes, we serve home-cooked Moroccan food on site. Just remember to book your meals in advance.
Do you offer vegetarian food?
Yes, we offer vegetarian options at breakfast and at mealtimes. Just let us know your needs when you book.
Is there Wi-Fi?
Yes, free Wi-Fi is available throughout the riad.
How can I book?
Message us on WhatsApp with your dates and number of guests, and we'll confirm availability and the price. A 50% deposit confirms the booking and the balance is paid on arrival. You can also book on Booking.com.
Are children welcome?
Yes, children of all ages are welcome. A cot can be provided free of charge on request for children under 3. Extra beds are not available.
Can I bring my pet?
No, pets are not allowed.
